We seriously care our trade partner as they provide support to all of our promotional activities and merchandising programmers to reach to our consumers smoothly. As such, we have a customer care wing to listen to them. Our aim is to build a strong business relationship with them and expect them to become our Advocates in our Business. We care about their needs by:
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Giving them quality products in right price at right time including trade benefit
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Giving them special service like upcoming demand trends
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Giving them sample products
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Giving them promotional sales competition
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Giving them product replacement opportunity for any damaged or expired product
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Arranging TRADE MEET at distributors business area where we give them proper training on handling their demand and supply management.
Our trade partners can talk to our Customer Care directly over cell phone on +88 02 8957015. On the following issues on which we will support them accordingly:
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Product complaints
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Price of product,
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The address of dealer point
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Any unwanted situation associated to our business.